PRIVACY POLICY

RS DROPS

1. INTRODUCTION

This Privacy Policy describes how RS DROPS collects, uses, and protects personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

For any privacy-related inquiries, contact:
Support@rsdrops.com

2. INFORMATION WE COLLECT

When you visit our website or place an order, we may collect:

Personal Information

Full name

Shipping address

Email address

Phone number

Order Information

Products purchased

Order history

Payment method (Cash on Delivery)

Technical Information

IP address

Browser type

Device information

Cookies and usage data

3. HOW WE USE YOUR INFORMATION

We use collected information to:

Process and fulfill orders

Communicate order updates

Provide customer support

Improve website performance

Prevent fraud and abuse

Comply with legal obligations

We do not sell or rent your personal data to third parties.

4. SHARING OF INFORMATION

We may share personal data with trusted third parties strictly for operational purposes, including:

Shopify (e-commerce platform provider)

DHL (International shipping partner)

ACS Courier (Final delivery partner)

These partners process data only as necessary to complete services.

5. DATA RETENTION

We retain personal data only as long as necessary to:

Fulfill orders

Meet legal and accounting requirements

Resolve disputes

6. YOUR RIGHTS (GDPR)

If you are located in the European Union, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Object to processing

Request data portability

To exercise these rights, contact:
Support@rsdrops.com

7. COOKIES

Our website uses cookies to:

Enable website functionality

Improve user experience

Analyze traffic and performance

You may disable cookies through your browser settings, though some website features may not function properly.

8. DATA SECURITY

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, misuse, or disclosure.

9. INTERNATIONAL DATA TRANSFERS

As RS DROPS operates internationally, your information may be processed outside your country of residence in accordance with applicable data protection laws.

10. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time.
Changes will be effective immediately upon posting.

CASH ON DELIVERY (COD) POLICY

11. CASH ON DELIVERY ORDERS

RS DROPS currently offers payment via Cash on Delivery (COD).

By placing a COD order, the customer commits to accepting and paying for the order upon delivery.

Failure to accept delivery without valid justification constitutes a breach of these Terms.

12. NON-COLLECTION OF COD ORDERS

If a customer refuses delivery or fails to collect a COD shipment:

The order will be returned to RS DROPS.

The customer may be restricted from placing future COD orders.

RS DROPS reserves the right to require prepaid payment for any future purchases.

Administrative and logistical costs incurred due to failed delivery may be recorded.

Repeated non-collection may result in permanent restriction from the website.

13. FRAUD PREVENTION

RS DROPS reserves the right to:

Verify orders prior to dispatch

Cancel suspicious orders

Refuse service to customers with prior failed deliveries.